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ACCOUNT AGREEMENT

mn77u Terms Conditions: What Governs Your Account

These terms set out the rules between mn77u and you — covering how your account works, what you can do on the platform, and what we expect in return. Access and use of this platform depends on your local law and eligible regions.

  • Account Use Rules
  • Transaction Conduct
  • Content & Access Policy
  • Third-Party Boundaries
POLICY POSTURE

How These Terms Apply to You

When you open an account with us, you agree to the conditions on this page. These conditions cover every action you take through your account — browsing the catalog, navigating game lobbies, and making transactions through payment methods available to you such as bKash, Rocket, and Upay. We write these terms in plain language so you know exactly where you stand. Nothing here is buried in technical clauses: the scope is clear, the obligations are mutual, and the process for raising a concern is straightforward. If a condition changes, we publish the updated version here and the change takes effect from the date shown. Continuing to use your account after that date means you accept the updated terms. If you do not agree, you should stop using the platform and contact us to close your account. Access to specific features, game categories, or payment routes depends on where you are located and whether your region is supported — we do not make eligibility decisions that override your local law. These terms are between you and mn77u; they do not create rights for any third party.

  • bKash

    Transactions routed through bKash are subject to the transaction conditions in your account wallet section. Review the limits and verification steps shown there before initiating a transfer.

  • Rocket

    Rocket payments follow the same account-level conduct rules. Any dispute over a Rocket transaction should be raised through the account support route described in these terms.

  • Upay

    Upay is available where your account region supports it. Check your wallet settings to confirm which payment routes are active for your account before making a deposit or withdrawal request.

TERMS COVERAGE MAP

What Falls Inside and Outside These Terms

Not every situation you encounter on the platform is covered by the same rule. This section draws the boundary so you know which conditions apply to which part of your account experience.

  • Account Access

    Covers registration, login, session behaviour, and any action taken while signed in. You are responsible for keeping your account credentials secure and for all activity that occurs under your login.

  • Transactions

    Covers deposits, withdrawals, and wallet activity through supported payment routes. Transaction conduct rules apply regardless of which method — bKash, Rocket, or Upay — you use.

  • Site Content

    Covers the game catalog, lobby pages, promotional notices, and any editorial content we publish. We own or licence all content on the platform; you may not copy or redistribute it.

  • Third-Party Services

    Does not cover external services, including payment provider apps, device software, or any website you navigate to from a link on our platform. Those are governed by their own terms.

YOUR ACCOUNT RIGHTS

Practical Actions Available Under These Terms

You have several concrete options under these terms, and each one follows a defined process. To review your transaction records, open the account history section after signing in — every deposit, withdrawal, and wallet movement is logged there with a timestamp. If a detail on your account is incorrect, the account settings section lets you update personal information directly; for changes that require verification, the support route described below handles those requests. Raising a question about how a condition applies to your situation is straightforward: use the contact path in the support section of this page and include your account reference so we can respond accurately. Requesting account closure is also your right — submit the request through the support route and we will process it in line with the conditions set out here. We aim to acknowledge all written requests and respond with the relevant information or next step.

  • Review Records

    Sign in and open account history to see a full log of your transactions, session activity, and wallet movements. The log is available at any time without contacting support.

  • Correct Details

    Update most personal details directly in account settings. For changes that require identity verification, submit a request through the support contact route with your account reference.

  • Raise a Question

    Contact us using the routes listed in the support section of this page. Include your account reference and the specific condition you have a question about so we can give you a direct answer.

  • Request Closure

    You can request account closure at any time. Submit the request through the support route; we will confirm receipt and process it according to the conditions on this page.

CONTACT ROUTES

How to Reach Us About These Terms

If you have a question about any condition on this page, use one of the contact routes below. We respond to written queries tied to an account reference.

  • Live Chat

    Open the chat window from your signed-in account page to ask about a specific condition or raise a concern. Keep your account reference ready to speed up the response.

  • Email Support

    Send a written query to the support address listed in your account settings. Include your account reference and the section of these terms your question relates to.

  • Help Centre

    The help centre covers common account questions and condition explanations. Browse by topic or search the specific term you want to understand before contacting support directly.

DATA & SECURITY HANDLING

How We Handle Your Account Under These Terms

Your account data, payment records, and session activity are stored and processed in line with the conditions on this page and our privacy policy. We describe what we keep, how long we keep it, and what you can request.

  • Data Handling

    Information you provide during registration and verification is stored securely and used only for the purposes described in these terms. We do not sell your personal data to third parties outside the scope of operating your account.

  • Cookie Use

    We use cookies to maintain your signed-in session, remember your catalog preferences, and measure how pages are used. Cookie settings are accessible from your browser; disabling them may affect account functionality.

  • Account Security

    You are responsible for your login credentials. If you suspect unauthorised access, contact us immediately through the support route on this page so we can act on your account without delay.

  • Requesting Changes

    To request a correction to stored data or ask about retention periods, contact us in writing with your account reference. We respond to data-related requests as described in these terms and our privacy policy.

TERMS FAQ

Common Questions About These Terms

Answers to the questions we hear most often about account conditions, data, and how to act on your rights.

Do these terms apply to every action I take on the platform?

Yes. Once your account is open, these terms govern everything you do while signed in — browsing the catalog, navigating game lobbies, and initiating transactions through bKash, Rocket, or Upay. The scope section above describes the boundaries in more detail.

How will I know if the terms have been updated?

We publish the updated version on this page with a revised effective date. If you continue using your account after that date, that counts as acceptance of the updated conditions. We recommend checking this page periodically.

Can I use the platform if I am outside Bangladesh?

Access depends on your local law and the regions we support. These terms do not override local legal requirements. If your region is not supported, certain features or payment routes may not be available to your account.

How do I correct information held on my account?

Most personal details can be updated directly in account settings after signing in. For changes that require identity verification, submit a request through the support contact route and include your account reference so we can process it correctly.

What happens if there is a dispute over a transaction?

Raise the dispute through the account support route described in the contact section of this page. Include your account reference, the transaction date, and the payment method used — bKash, Rocket, or Upay — so we can look into it with the relevant detail.

How do I request account closure?

Submit a closure request through the support route on this page. We will confirm receipt and process the request in line with the conditions here. Outstanding wallet balances will be handled according to the transaction conditions that apply to your account.